WEB portal of users is designed for browsing data catalogues of users, as well as organization of interaction of users and bank operator.
Automated system of filing the applications for data loading and unloading, HELP DESK, knowledge base operates on the portal. Knowledge base is designed for accumulation of information on frequently asked questions and answers to them.
WEB portal provides possibility of browsing catalogues of loaded data as well as media handed over for storage in special store. WEB access to media catalogue will enable you to browse list of media located in the store, as well as to browse their content. The data are presented in the table form which is in most cases sufficient for search and preparation for unloading.
During filing applications and requests for HELP DESK unique identification number is assigned to each message. The user will receive e-mail message informing that his application is accepted for execution, the name of employee of Petrodata Kazakhstan who processes it. While fulfilling application the information about its current condition appears on the site.